Fruit to Your Door

The Fruit to Your Door Subscription Program is the most convenient way to get new underwear and more delivered to you on a schedule that works for you. Plus with every recurring Fruit to Your Door order, you will receive our best promotional price of 30% off and FREE shipping!

Fruit To Your Door
 
Pick

Choose the Fruit to Your Door subscription option when you add the products to your cart.

 
Ship

Decide how often you want to receive the item. (You can change out sizes before you next shipment!)

 
Save

You will receive 30% off on all recurring orders and $3.95 shipping!

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Questions?

What is Fruit to your Door Subscription Program?

Fruit of the Loom’s Fruit to your Door Subscription program is the most convenient way for you to get the products you want delivered to you on a regular schedule. The service is easy to use and customizable, so you can make changes online whenever you need. And you will receive our best promotional price of 30% off and $3.95 shipping on all reoccurring Fruit to your Door Subscription orders!

You always have complete control over your Fruit to your Door Subscription orders. You can change your delivery frequency, next order date, product sizing, or quantity anytime by visiting ‘Fruit to your Door Subscription’ section located within your account. Changes to orders can be made any time within 24 hours of the next scheduled shipment date, and you can cancel at any time. We send an email reminder 10 days before each order ships.

How do I join Fruit to your Door Subscription?

Joining Fruit of the Loom’s Fruit to your Door Subscription is easy; it can be done while browsing a product page or reviewing items in the shopping cart. To subscribe, simply select the Subscription option for your desired product, select your preferred frequency, and then check out as normal.

What will happen after I join Fruit to your Door Subscription?

After you join Fruit of the Loom’s Fruit to your Door Subscription, you will receive an email confirming. This email will include a link to access the ‘Fruit to your Door Subscription’ section of your account where you can manage your future orders, all your auto deliveries, and other account information.

We will place your Fruit to your Door Subscription orders automatically at your selected frequency but you will only be billed on the day the order is shipped. We will send you an email reminder 10 days before each Fruit to your Door Subscription order and email notifications regarding other important information related to your Fruit to your Door Subscription account, such as if your item is discontinued or if your credit card is expired.

How do I make changes to my Fruit to your Door Subscription?

Once you’ve joined, Fruit to your Door Subscription is easy to manage. You can change your next order date, skip an order, change your selected frequency, or cancel an auto delivery by visiting the ‘Fruit to your Door Subscription’ section in your account. Please allow up to 24 hours for modifications or cancellations to be processed.

  • Change an order date:

    To change your next order date, please visit the ‘My Next Order’ tab within ‘Fruit to your Door Subscription’ and click the ‘Change Date’ button to the right of the next order date then select a new date for your order. This will change the order date for the entire order.

    If a Fruit to your Door Subscription order contains multiple items and you would only like to change the order date of a single item, please visit the ‘My Auto Deliveries' tab and identify the individual item you would like to modify. Please click the ‘Edit’ link to the right of the auto delivery details and click the ‘Change Order Date’ button.

  • Skip/Cancel an order:

    To skip an auto delivery order, visit the ‘My Next Order’ tab within ‘Fruit to your Door Subscription’ and click the ‘Skip Order’ button to the right of the upcoming order date dropdown to skip the entire order.

  • Change shipment frequency:

    To modify the delivery frequency for an auto delivery, please visit the ‘My Auto Deliveries' tab within ‘Fruit to your Door Subscription.’ On this tab, the current delivery frequency is displayed next to each auto delivery in a dropdown menu. To change the delivery frequency for an individual auto delivery, simply click the frequency dropdown next to the auto delivery you would like to modify and select your next desired frequency from the dropdown menu.

  • Cancel auto delivery:

    To cancel an auto delivery, please visit the ‘My Auto Deliveries’ tab and simply click the ‘[Edit]’ link to the right of the auto delivery details and click the ‘Pause Auto Delivery’ button. You’ll be prompted to confirm this action and indicate your reason for cancelling. Once you’ve selected a cancel reason and clicked the ‘Pause Auto Delivery’ button, your auto delivery will be cancelled and no future orders will be placed. You will receive an email notification confirming this action.

    Please allow up to 24 hours for any modifications or cancellations to be processed.

What is the difference between the ‘My Next Order’ and ‘My Auto Deliveries’ tabs?

The ‘My Next Order’ tab shows the details for your next scheduled order. An order may contain more than one individual item scheduled for auto delivery if the items have the same order date, shipping address, billing address, and payment information.

The ‘My Auto Deliveries’ tab displays individual auto deliveries and all associated details for each individual auto delivery including next order date, quantity, delivery frequency and shipping address.

How do I view my future deliveries?

You can view your future orders in the ‘My Next Order’ tab in the ‘Fruit to your Door Subscription’ section of your account. Your very next scheduled order will be displayed. To see additional deliveries, click on the down arrow next to the next scheduled order date below ‘Order Date.’

How do I combine items to be in the same order?

Fruit to your Door Subscription items that have the same order date, shipping address, billing address and payment method will ship as one order.

If you have more than one Fruit to your Door Subscription item and want the items to ship in the same order, simply visit the ‘My Auto Deliveries’ tab in the ‘Fruit to your Door Subscription’ section of your account and change the next order dates to be the same. Also, confirm the orders are going to the same shipping address and have the same billing address and payment method.

Can I add items to my next order with an existing subscription?

Yes! To do so, you must be logged into your account. Visit the item’s page you wish to add to your order, and find the ‘Add To Order’ button. When you click this button, you will have the option to add the item as one time only or as an auto delivery. You can also find these instructions in the ‘My Next Order’ tab in the ‘Fruit to your Door Subscription’ section of your account.

What types of payments are accepted for Fruit to your Door Subscription?

All Fruit to your Door Subscription require a credit or debit card payment. 

How do I receive texts for reorder?

When you check out, click the checkbox pictured below. It’s a one-time enrollment so you will receive texts for any of your past or future purchases. Once you opt-in, you’re in!

How often will I get texts?

We will only send texts when it’s time to reorder. Depending on how often you have bought an item in the past or how often that item is typically ordered in the past, we will send you a text.

How do I stop receiving texts?

If you ever decide that you no longer want to receive texts, you can reply to any of our texts with an OPT OUT and we will not send you texts anymore.

What will happen when I respond yes?

Once you respond yes to our texts, the item will automatically be reordered.

What if I’m not ready to reorder?

You can always respond with a “RemindMe” and ask us to send you a reminder whenever you’d like.